Unbabel Announces LangOps Universe 2022, Featuring Former NASA Astronauts and Global CX Experts

SAN FRANCISCO–(BUSINESS WIRE)–Unbabel(https://unbabel.com/), the AI-powered language operations platform (LangOps) that helps businesses deliver multilingual customer experience (CX) at scale, announces its second annual LangOps Universe, taking place in person and online on 2 november.

Playing on the universal expansion and transformational impact of language operations, Unbabel’s Big Bang theme will feature sessions offering support to businesses and customer experience professionals. Attendees will receive valuable insights on how to successfully and profitably develop custom global CX strategies that resonate in all markets.

Coinciding the same week as the Web Summit in Lisbon, LangOps Universe 2022 will host speakers from leading brands around the world through panels, fireside chats and networking events.

Notable speakers featured at the event will include:

• Keynote Speaker Mike Massimino, Former NASA Astronaut and New York Times Bestselling Author

• Head of Product Solutions Zendesk, Kolten Kittleson

• Rogério Correia, Head of ROI and Optimization at Farfetch

• Dominic Pettit, Vice President of Global Customer Service, Springer Nature

• Dixa’s Vice President of CX Excellence, Tue Søttrup

• Mouser Electronic’s Director of Web Solutions, Matt Madderra

Unbabel has a proven track record of supporting global organizations with its language operations platform. Its hybrid approach to customer experience is used by leading global brands, including Booking.com and Nestlé.

“We are thrilled that LangOps is growing as a category, earning a spot in Gartner’s 2022 Hype Cycle report, and this recognition shows us that LangOps is on the path to transforming and streamlining the CX industry,” said Sophie Vu, CMO of Unbabel. “At LangOps Universe, we want to provide the insights businesses need to adopt the LangOps approach so they too can create multilingual CX strategies that will resonate in their global markets.”

Tickets for LangOps Universe 2022 are available here: https://unbabel.com/langops-universe/year-2022/

About Unbabel

Unbabel eliminates language barriers so businesses can thrive across cultures and geographies.

The company’s Language Operations platform combines advanced artificial intelligence with humans in the loop, for fast, efficient, high-quality translations that get smarter over time. Unbabel helps businesses expand into new global markets and builds customer trust by creating more consistent, high-quality multilingual customer experiences through marketing and customer service.

Based in San Francisco, California, Unbabel works with leading brands such as Booking.com, Nestlé, Panasonic, Patagonia and UPS, to communicate effortlessly with customers around the world, no matter what language they speak.

# # #